Calls Outs

Once you have experienced the type of response times and service levels Frost International adheres to, there will be no turning back!

Frost staff

One of the major issues facing today’s modern business environments is what to do when things go wrong. All the time the technology is working everything is fine. However, as with any mechanical device, breakdowns and failures cannot be ruled out.

With Frost International you can have the peace of mind that once you have informed us of the problem a technician will be dispatched to attend site and provide a solution. Depending on the problem you have, we will either effect repairs immediately or discuss with you the options available. This way the issues are resolved with minimum fuss in the minimum amount of time.

Maintenance Contracts & Extended Warranty

Although we will attempt to react to a call-out within 24 hours of receipt of written instruction, this is not always possible and cannot be guaranteed. We encourage you to contact us regarding extended warranty & maintenance agreements to guarantee reaction and keep your entrances functioning.

Regular call-out and hourly rates will be applicable in Cape Town Metro & Johannesburg Metro, however outlying sites will be quoted for.

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